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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kels

Kels

July 29, 2025

5  out of  5
rating by Kels
"Everyone that works here is so so nice and extremely helpful!!!"
We responded:
"Wow Kels! Thank you so much! We love helping in every way possible! -Robert McDougall State Farm"
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Barbara Menkel

July 23, 2025

5  out of  5
rating by Barbara Menkel
"I spoke with Tommy from Grand Rapids Michigan, he was kind, patient, and helpful. We had some technical issues and we managed just fine."
We responded:
"Thank you, Barbara! Sorry about the tech issues, but so glad it worked out! We appreciate your kind words! -Robert McDougall State Farm"
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Joe Madden

July 22, 2025

5  out of  5
rating by Joe Madden
"Great customer service and fantastic help with all my insurance needs. They are fast and friendly to help with anything you need"
We responded:
"Thank you Joe! Your kind words just made the teams day! We love having you as our customer! -Robert McDougall State Farm"
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Nikki Graham

July 22, 2025

5  out of  5
rating by Nikki Graham
"Tommy was great to work with."
We responded:
"Thank you Nikki! We really appreciate your kind words and I’ll will share your feedback with Tommy! -Robert McDougall State Farm"
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Joseph Rademacher

July 21, 2025

5  out of  5
rating by Joseph Rademacher
"Quick and easy, very friendly"
We responded:
"Thank you so much Joseph! We sure appreciate all the stars and feedback! -Robert McDougall State Farm"
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Kerri Michels

July 21, 2025

5  out of  5
rating by Kerri Michels
"Everyone in this office is always so helpful and friendly!"
We responded:
"Thank you so much Kerri! We love having you insured with us! -Robert McDougall State Farm"
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Tom Grothause

July 16, 2025

5  out of  5
rating by Tom Grothause
"Tommy Greer is a fantastic agent. Very proactive in setting up my policies and ensuring I have correct coverage. Couldn’t be more pleased."
We responded:
"Oh wow Tom! Thank you so much for sharing this, I’ll share with Tommy! We love providing the best coverage for everyone! -Robert McDougall State Farm"
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Angela Saul

July 14, 2025

5  out of  5
rating by Angela Saul
"If you want an insurance agent that always has your best interest in mind and goes the extra mile Robert Mcdougall is the agent to go to. I have been with this office for probably 10 years. They know me by name when I call in. They always go out of their way to check what will be best for me, And I save saved money, switching to them and I’ve actually had friends Them and they’ve saved money also. State Farm in general is a very reputable company and the people at Robert Mcdougall care Interest in about their customers and always put the customer first. If you’re looking for a company that is going to put your best interest in mind look no further, Robert Mcdougall State Farm is The best agency around."
We responded:
"Oh wow Angela!! Thank you so much for your very kind words, we love helping our customers as best we can and helping navigate what can be a complicated insurance world! We feel blessed to have you as our customer -Robert McDougall State Farm"
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Scott McComb

July 11, 2025

5  out of  5
rating by Scott McComb
"Sydney is a life saver she took the time to hear my story and give me the service that best fit my situation would recommend to anyone."
We responded:
"Thank you Scott! I’ll share your kind feedback with Sydney! We love having you insured with our agency! -Robert McDougall State Farm"
Profile photo of Jasmine Hudson

Jasmine Hudson

July 11, 2025

5  out of  5
rating by Jasmine Hudson
"I had assistance today in between just a 15 minute work break to add an additional vehicle to my current policy. I was contacted promptly at 11a, which was the time agreed upon. Assistance was thorough, quick and efficient. I truly love being a member of State Farm and I'm so happy I switched to them from a previous provider. Everytime I have business to take care of with them it's always a great experience. Thank you to all that you guys do! Very pleased customer here!"
We responded:
"Wow Jasmine! You made our teams day! Thank you so much for taking the time to share this! -Robert McDougall State Farm"
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Mary Jo Preston

July 11, 2025

5  out of  5
rating by Mary Jo Preston
"Anthony was extremely polite and very kind! Very helpful!"
We responded:
"Thank you Mary Jo! We really appreciate you sharing your kind words! We love having you insured at our agency! -Robert McDougall State Farm"
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Kanden Dean

July 8, 2025

5  out of  5
rating by Kanden Dean
"Customer service is always a 10/10"
We responded:
"Thank you Kanden! We love 10/10! We also love having you as our customer! -Robert McDougall State Farm"
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Robert Hensley

July 7, 2025

5  out of  5
rating by Robert Hensley
"They are very courteous and understanding they help you with your problems"
We responded:
"Thank you so much for sharing your experience with our team Robert! We value you as our customer! - Robert McDougall State Farm"
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Amanda Acosta

July 3, 2025

5  out of  5
rating by Amanda Acosta
"Staff is very helpful, especially Megan. She promptly provided me with the insurance quotes I had requested. Made the whole insurance process go smoothly. The whole office as a vibe was very friendly. Definitely recommend for all insurance needs."
We responded:
"Thank you SO much Amanda! You made our entire teams day! We love having you as our customer! -Robert McDougall State Farm"
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big Jon

July 2, 2025

5  out of  5
rating by big Jon
"Workers are very helpful and the worker Emily did a great job helping me and was very respectful and nice"
We responded:
"Thank you so much for the kind words! We love helping in anyway we can! -Robert McDougall State Farm"
Profile photo of Jamey Nielson

Jamey Nielson

June 30, 2025

5  out of  5
rating by Jamey Nielson
"You're always able to answer any questions and to help in any way thank you very much"
We responded:
"Thank you so much Jamey! We love to help in every way we can! -Robert McDougall State Farm"
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Andrew Towers

June 24, 2025

5  out of  5
rating by Andrew Towers
"Since 1985."
We responded:
"Thank you for all the stars Andrew! We love having you insured with our agency! -Robert McDougall State Farm"
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Jessica Donat

June 24, 2025

5  out of  5
rating by Jessica Donat
"Wonderful costumer service, I spoke with Megan and she was professional and polite! Thanks again state farm for the cheap insurance"
We responded:
"Thank you Jessica! We love how “cheap” our rates are! We really appreciate your kind words! -Robert McDougall State Farm"
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Ellie Taylor

June 20, 2025

5  out of  5
rating by Ellie Taylor
"Very easy process, Tyler was pleasant and very helpful... not pushy."
We responded:
"Wow Ellie! Thank you so much! We love that you chose our agency and took the time to share such a great review! -Robert McDougall State Farm"
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Doug Meekhof

June 20, 2025

5  out of  5
rating by Doug Meekhof
"Very knowledgeable and quick to respond!"
We responded:
"Thank you Doug! We strive to deliver the best experience, I’m thrilled you felt that! -Robert McDougall State Farm"
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Jenell Spindle

June 20, 2025

5  out of  5
rating by Jenell Spindle
"Tyler made the process to compare auto insurance quotes seamless. I appreciated his quick responses and efficiency."
We responded:
"Thank you so much Jenell for sharing! We love making the process of buying great insurance easy! -Robert McDougall State Farm"
Profile photo of CHRITINE NEWELL-KRUEGER

CHRITINE NEWELL-KRUEGER

June 18, 2025

5  out of  5
rating by CHRITINE NEWELL-KRUEGER
"Made a quick txt to them and they called immediately! Thanks"
We responded:
"Oh thank you so much Christine! We really appreciate you taking the time to share! -Robert McDougall State Farm"
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Emma Giampapa

June 16, 2025

5  out of  5
rating by Emma Giampapa
"Tommy was excellent in helping me through the process of selecting a new auto/home policy. Always will be going back to him for help in the future"
We responded:
"Wow Emma! Thank you so much for sharing your experience with our team! We love to help in anyway we can! -Robert McDougall State Farm"
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Garrett Gosch

June 14, 2025

5  out of  5
rating by Garrett Gosch
"Bruno was great to work with! Definitely recommend 💯"
We responded:
"Thank you Garrett for taking the time to share your experience with our team! -Robert McDougall State Farm"
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Haley Estermyer

June 13, 2025

5  out of  5
rating by Haley Estermyer
"Tommy was wonderful to work with and made the insurance process super easy! Highly recommend!"
We responded:
"Thank you Haley! We strive to make the insurance buying process simple but effective! -Robert McDougall State Farm"