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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eric Holman

August 31, 2026

5  out of  5
rating by Eric Holman
"Logan was very professional and very courteous was a pleasure doing business with him"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Grand Rapids. "
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Ginelle Knight

August 31, 2026

5  out of  5
rating by Ginelle Knight
"Carson was so much help he really took my problems in consideration. In addition taught me about the company as well!! I’m glad I switch I’m glad I found the Grand Rapids location."
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Kimberley McKenzie

August 28, 2026

5  out of  5
rating by Kimberley McKenzie
"Alyssa is awesome, she deserves Employee of the Month and to get off early every Friday. Blessings"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Robert McDougall’s Team! We deeply appreciate your kind words here in Grand Rapids . "
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Amy Wolcott

August 28, 2026

5  out of  5
rating by Amy Wolcott
"Logan went above and beyond in explaining and making sure I had the appropriate insurance for my vehicle and home. I would not hesitate in referring him to all my friends and family."
We responded:
"Thanks so much for the fantastic rating, Amy! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Kylie Truesdale

August 28, 2026

5  out of  5
rating by Kylie Truesdale
"Alyssa was amazing and super helpful explaining everything!"
We responded:
"Thank you so much for your kind review, Kylie!  If you need insurance assistance, we are just an email or call away! - Robert McDougall, your State Farm Agent   "
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Mike Lisagor

August 28, 2026

5  out of  5
rating by Mike Lisagor
"Tyler and State Farm are amazing. So helpful and they make everything easy to do."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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James Thornton

August 27, 2026

5  out of  5
rating by James Thornton
"Logan was extremely helpful during a difficult time for me and my family. He was able to quickly get us the coverage needed and more; all with savings included. 10/10 would recommend. This entire branch goes above and beyond. Genuinely exceptional service and will continue to do buisness with them for life!!"
We responded:
"Thank you for the 5-star review of Robert McDougall’s team - we really appreciate your kind words! "
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Eric Wolschleger

August 26, 2026

5  out of  5
rating by Eric Wolschleger
"Logan was great to talk to about my insurance and he got me all the savings that he could and overall a great guy to work with. I really appreciate his great service, definately 5 stars from me and strongly recommend"
We responded:
"Eric, thank you for the fantastic review! We’re always here to support you with your insurance needs in Grand Rapids. "
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Jamie Henson

August 26, 2026

5  out of  5
rating by Jamie Henson
"Sydney was awesome!! She is always helpful and knows exactly where to find what I am asking for."
We responded:
"Hi Jamie, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Robert McDougall, Your State Farm Agent "
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DONALD SADDLER

August 26, 2026

5  out of  5
rating by DONALD SADDLER
"He do a great job with my car insurance"
We responded:
"Thank you so much for the 5 stars, DONALD! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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keerstin wolters

August 25, 2026

5  out of  5
rating by keerstin wolters
"Sergio is the best!!! Saved me sooo much money. Thank you!!!"
We responded:
"Hi keerstin, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Robert McDougall’s team.  Please reach out to us if any questions come up!  - Robert McDougall’s Insurance Team "
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Volodia Kutsak

August 25, 2026

5  out of  5
rating by Volodia Kutsak
"Logan did a great job! Thank you"
We responded:
"Volodia, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Grand Rapids insurance team is always here and happy to help. "
Profile photo of Beth Monterroso

Beth Monterroso

August 25, 2026

5  out of  5
rating by Beth Monterroso
"First time ever getting hit and State Farm was able to walk me through each step that i needed to do to file a claim. They are fast and reliable and quick to handle emergencies. I recommend getting State Farm for insurance!"
We responded:
"Beth, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Grand Rapids insurance team! - Your State Farm Agent, Robert McDougall "
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Cody Hooker

August 21, 2026

5  out of  5
rating by Cody Hooker
"Great office to work with. Always very quick to answer any questions I have and work to make sure I am getting all the discounts I'm eligible for"
We responded:
"Thank you for the 5-star review, Cody! We’re proud to serve the Grand Rapids community and truly appreciate your support. "
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Matina Samaras

August 20, 2026

5  out of  5
rating by Matina Samaras
"Tony did great on answering all my questions and help me set up the policy. Appreciated your help Thank you!"
We responded:
"Matina, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Robert McDougall and Team "
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Madison Rudolph

August 18, 2026

5  out of  5
rating by Madison Rudolph
"Tommy was a great help with my policy! Super easy to talk to and made the process as enjoyable as singing up for insurance can be! :)"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Gina Bommarito

August 17, 2026

4  out of  5
rating by Gina Bommarito
"Brent was great helping us get signed up and going over our options. He helped save us money which is always a plus!"
We responded:
"Gina, thank you for the 4-star review! Your feedback helps us continue improving and providing the best possible insurance experience. "
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Richard

August 13, 2026

5  out of  5
rating by Richard
"These help me with no problem every time"
We responded:
"Hi Richard, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Grand Rapids.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Robert McDougall"
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theguy brah

August 12, 2026

5  out of  5
rating by theguy brah
"Logan and Rob are very knowledgeable and helpful with choosing insurance policies, would highly recommend."
We responded:
"We really appreciate all the stars! Thank you so much! -Robert McDougall State Farm"
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Watermelon Glizzy

August 12, 2026

5  out of  5
rating by Watermelon Glizzy
"Logan was awesome super helpful quick a got me a way lower rate with better extras that will help if ever needed"
We responded:
"Watermelon, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Dorothy Krisel

August 12, 2026

5  out of  5
rating by Dorothy Krisel
"My insurance agent Carson was great! He was patient, thorough and his prices were definitely worth the switching of Insurance companies."
We responded:
"Dorothy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Grand Rapids insurance team is always here and happy to help. "
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Danny Blancher

August 11, 2026

5  out of  5
rating by Danny Blancher
"Logan was extremely helpful on what the plans covered."
We responded:
"Thank you for all the stars Danny! We really appreciate you sharing! -Robert McDougall State Farm"
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Minh Le

August 8, 2026

5  out of  5
rating by Minh Le
"Got the quote online and completed it very fast with logan help. It is perfect. Thanks."
We responded:
"Minh, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Grand Rapids insurance team! - Your State Farm Agent, Robert McDougall "
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Cheyenne Golden

August 7, 2026

5  out of  5
rating by Cheyenne Golden
"Amazing customer service!"
We responded:
"Thank you so much for the 5 stars, Cheyenne! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Nassoma Wilson

Nassoma Wilson

August 6, 2026

5  out of  5
rating by Nassoma Wilson
"Tyler is an amazing insurance consultant! He was very thorough & pleasant to do business with. I highly recommend that you reach out to Tyler for your insurance needs!"
We responded:
"Thank you so much for the 5 stars, Nassoma! We truly appreciate your feedback and are always happy to help whenever you need us. "